Are you thinking of reference checks as an extra hurdle or delay before making an offer to a candidate? If so, continue reading to learn how this very important step can help you avoid hiring a bad employee. If your company performs it as an opportunity to know what the candidate himself/herself has not revealed, you can avoid a bad hire that may cause the company to pay a heavy price. Which references you choose, what questions you ask them and how you approach them are some of the factors that should be emphasized to get the most out of reference checks.
Let’s take an example of different questions that recruiter may ask references and their impact; “Will the candidate be able to work well in our company?”- This will only result in a simple “yes” or “no”. The chances are more of the reference saying “yes” as the candidate only lists references that he trusts to give good feedback on him. And the recruiter will end up knowing nothing substantial about the applicant. On the other hand, questions as per Harvard Business Review (https://hbr.org/2016/03/how-to-get-the-most-out-of-reference-checks) such as “What aspect of this job will play to Chris’s strengths?” and “What will be new to Chris in this job?” will stimulate the referenced person to give more detailed, reliable answers.
Hence, it’s much about the question selection that plays a key role in the outcome of the reference. However, it is not easy and flexible every time to reach only those references which can give trustworthy responses. Or it may even be challenging to withdraw right answers from right references. TeleReference; an automated reference checker can address these issues. While recording a comprehensive set of questions, this online tool helps to extract relevant, specific and useful information from the references. As per an article of Entrepreneur (https://www.entrepreneur.com/slideshow/299458#0), a well-known American magazine, “One way to reduce the number of bad hires is to focus more on the information arriving from candidates’ references.”
It records video references which helps references to speak honestly in isolation and recruiters to judge the reliability of feedback while making note of facial expressions, voice tone etc. Replace the manual hard work that your HR team exerts with a smart, automated and online reference checker by TeleReference.